FAQs
How do I determine my size?
Abayas made in Istanbul follow UK sizing, similar to high-street clothing. We recommend selecting the size you are usually most comfortable with.
Abayas made in Dubai are sized according to the length of the garment, with each size corresponding to your height in feet.
If you’re unsure, we have created a detailed size chart to help guide you. We also recommend referring to our Abaya Fit Guide, which provides an overview of how each style fits.
Both the Size Chart and Abaya Fit Guide can be found under the ‘Details & Care’ section on each product page.
If you are still unsure about your size, please feel free to get in touch and we will be happy to assist you.
When will my order arrive?
All orders are sent via standard delivery (£3.99) and usually arrive within 2–3 working days after dispatch.
Please note:
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Express delivery is no longer available
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Orders are only dispatched Monday to Wednesday
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Orders placed after Wednesday will be dispatched the following week
Returns, Exchanges & Refunds
As this is a closing down sale, all items are heavily reduced.
👉 All sales are final
We do not offer returns, exchanges, or refunds under any circumstances.
Please ensure you check sizing and product details carefully before placing your order.
What if I receive a faulty item
If you receive a faulty item, please email us at jjhijabhouse@gmail.com within 24 hours of delivery with clear photos. Claims made after this period will not be accepted.